Wilhelmina Jewelry does care about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
About the data processing
Below you can read how we process your data, where we save it, what security techniques we use and for whom the data are transparent.
Our webshop is developed with software from WooCommerce , we host our web store on a server under our own management. We have taken appropriate technical and organizational measures to prevent abuse, loss and corruption of data as much as possible. These security measures consist in any case of the application of SSL encryption and a strong password policy. Backups are regularly made to prevent data loss.
We use web hosting services from Siteground . Siteground processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Siteground has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Siteground is obliged to maintain secrecy on the grounds of the confidentiality agreement.
E-mail and mailing lists
We use the services of Siteground for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Siteground has no access to our mailbox and we treat all our e-mail traffic confidentially.
We use the platform of Sisow to handle a (part of) the payments in our web shop. Sisow processes your name, address and residence details and your payment details such as your bank account or credit card number. Sisow has taken appropriate technical and organizational measures to protect your personal data. Sisow reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. In the case of an application for a deferred payment (credit facility), Sisow will share personal information and information regarding your financial position with credit rating agencies. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Sisow’s services for which they engage third parties. Sisow will not retain your data for longer than is allowed under the legal terms.
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL for the execution of the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.
Purpose of the data processing
General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time – other than at your request – we will ask you explicitly for this. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This information (e.g. your IP address, web browser and operating system) is not personal data.
Cooperation in tax and criminal investigation
In some cases, Wilhelmina Jewelry can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
We store your data as long as they are required to process your order, then they are removed from the webshop. On the basis of applicable administrative obligations, we do have to keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs.
Based on the applicable Dutch and European legislation, you as a subject involved have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.
In principle, in order to prevent abuse, we will send copies and copies of your data only to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests; in the case of a request to be forgotten we will register anonymous data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to inspect the data that we process or have processed, and which relate to your person or are traceable to them. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, with the e-mail address known to us, stating the category under which we have stored this data.
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you confirmation that the details have been changed on the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you confirmation that the data is no longer being processed until you have removed the restriction to the e-mail address known to us.
Right of transferability
You always have the right to have the data that we process or have processed and that are related to your person or that can be traced back to this by another party. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all information about you that we have processed or that have been processed by us by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
In such cases you have the right to object to the processing of your personal data by or on behalf of Wilhelmina Art Jewelry. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have made available to you and then permanently discontinue the processing.
You also have the right not to be subject to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.
Through our website, cookies are placed from the American company Google, as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be required to provide access to these data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.
If you do not want to be part of the reports, you can choose not to opt in for cookies.
Cookies from third parties
De Kievit 17
T +316 21800447
Contact person for privacy matters