Privacy policy Wilhelmina Art Jewelry

About our privacy policy
Wilhelmina Jewelry does care about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the enlisted services provided by Wilhelmina Art Jewelry . The starting date for the validity of these conditions is 07/06/2018. With the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, where this data is used for and with whom and under what conditions this data can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide us. If you have questions about our privacy policy, please contact our contact privacy issues, you’ll find contact information at the end of our privacy policy.

About the data processing
Below you can read how we process your data, where we save it, what security techniques we use and for whom the data are transparent.

Webshop software
WooCommerce
Our webshop is developed with software from WooCommerce , we host our web store on a server under our own management. We have taken appropriate technical and organizational measures to prevent abuse, loss and corruption of data as much as possible. These security measures consist in any case of the application of SSL encryption and a strong password policy. Backups are regularly made to prevent data loss.

Web hosting
Siteground
We use web hosting services from Siteground . Siteground processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Siteground has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Siteground is obliged to maintain secrecy on the grounds of the confidentiality agreement.

E-mail and mailing lists
MailChimp
We send our e-mail newsletters with MailChimp . MailChimp will never use your name and e-mail address for your own purposes. At the bottom of every e-mail sent, automatically via our website you will see the ‘ unsubscribe ‘ link. If applied you will no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that indicate whether e-mails are opened and read. MailChimp reserves the right to use your data to further improve the services and to share information with third parties.

Siteground
We use the services of Siteground for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Siteground has no access to our mailbox and we treat all our e-mail traffic confidentially.
Payment processors

Sisow
We use the platform of Sisow to handle a (part of) the payments in our web shop. Sisow processes your name, address and residence details and your payment details such as your bank account or credit card number. Sisow has taken appropriate technical and organizational measures to protect your personal data. Sisow reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. In the case of an application for a deferred payment (credit facility), Sisow will share personal information and information regarding your financial position with credit rating agencies. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Sisow’s services for which they engage third parties. Sisow will not retain your data for longer than is allowed under the legal terms.

PostNL
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL for the execution of the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

Purpose of the data processing
General purpose of the processing

We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time – other than at your request – we will ask you explicitly for this. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This information (e.g. your IP address, web browser and operating system) is not personal data.

Cooperation in tax and criminal investigation
In some cases, Wilhelmina Jewelry can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods
We store your data as long as they are required to process your order, then they are removed from the webshop. On the basis of applicable administrative obligations, we do have to keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs.

Your rights
Based on the applicable Dutch and European legislation, you as a subject involved have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.
In principle, in order to prevent abuse, we will send copies and copies of your data only to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests; in the case of a request to be forgotten we will register anonymous data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of inspection
You always have the right to inspect the data that we process or have processed, and which relate to your person or are traceable to them. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, with the e-mail address known to us, stating the category under which we have stored this data.

Rectification law
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you confirmation that the details have been changed on the e-mail address known to us.

Right to restriction of processing
You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you confirmation that the data is no longer being processed until you have removed the restriction to the e-mail address known to us.

Right of transferability
You always have the right to have the data that we process or have processed and that are related to your person or that can be traced back to this by another party. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all information about you that we have processed or that have been processed by us by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights
In such cases you have the right to object to the processing of your personal data by or on behalf of Wilhelmina Art Jewelry. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have made available to you and then permanently discontinue the processing.
You also have the right not to be subject to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.

Cookies
Google Analytics
Through our website, cookies are placed from the American company Google, as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be required to provide access to these data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.
If you do not want to be part of the reports, you can choose not to opt in for cookies.

Cookies from third parties
In the case that software solutions from third parties use cookies, this is stated in this privacy statement.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. On this page you will always find the most recent version. If the new privacy policy has consequences for the way we process already collected data relating to you, we will notify you by e-mail.

Contact details
Wilhelmina Jewelry
De Kievit 17
3958DD Amerongen
The Netherlands
T +316 21800447
E info@237.246
Contact person for privacy matters
Wilhelmina Huysman